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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carlos Mendoza

March 13, 2025

5  out of  5
rating by Carlos Mendoza
"Working with Erika Bond has always been a fantastic experience. She is always ready to listen to me needs and provide me with the best solution."
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Jerry Leveque

February 21, 2025

5  out of  5
rating by Jerry Leveque
"Deborah was extremely helpful, pleasant, and knowledgeable with helping me get new ins cards for my new car purchase. Thanks for having a great staff."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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LeAnn Maso

February 20, 2025

5  out of  5
rating by LeAnn Maso
"Really great company service provided by really great people."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Becky Davidson

February 6, 2025

5  out of  5
rating by Becky Davidson
"Everyone with Scott Johnson's agency provides first class service. Big shout out to Michael as he has gone above and beyond to help me. He is 1st class in professionalism, knowledge and willingness to take extra steps to assist. Kudos to Scott Johnson for an amazing Team especially Michael as he helped navigate me thru numerous questions and educated me in the process."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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David Landry

February 1, 2025

5  out of  5
rating by David Landry
"Friendly and Professional service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alexander Marquez

January 22, 2025

5  out of  5
rating by Alexander Marquez
"I would like to thanks Mrs Deborah. I wish every time when I call costumer services everyone was like her very helpful and respectful. I really appreciate everything she did for me thank you so much we need more people like you :)"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Krissy Jeffery

January 17, 2025

5  out of  5
rating by Krissy Jeffery
"First I would love to give a special thanks to Ms .Debra who was so awesome she went over and beyond to assist me she was able to answer all of my questions that I had and also was a listening ear …..thank you Ms Debra we need more people like you in the world"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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mson3478

December 12, 2024

5  out of  5
rating by mson3478
"Erika Bond is a God sent. She has always been there to help out in any way she can and has a lovely personality. So happy to be apart of the Scott Johnson family!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jacqueline Williams

December 7, 2024

5  out of  5
rating by Jacqueline Williams
"I am sharing based on the phone call I received . The agent was courteous and very helpful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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nam le nguyen

December 5, 2024

5  out of  5
rating by nam le nguyen
"Good service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amanda Woodward

November 26, 2024

5  out of  5
rating by Amanda Woodward
"Michael is great to work with. Very helpful"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sylvia Hanson

November 16, 2024

5  out of  5
rating by Sylvia Hanson
"I spoke with Erika Bond today about changes to my policy. She was very helpful and went above and beyond to answer my questions and find ways to help me."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Victoria Kelley

October 30, 2024

5  out of  5
rating by Victoria Kelley
"Very helpful and prompt to handle any issues"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kendrick Prejean

October 21, 2024

5  out of  5
rating by Kendrick Prejean
"Great customer service, great insurance rates"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kendra Holliday

October 7, 2024

5  out of  5
rating by Kendra Holliday
"I thank State Farm for taking care of my car wreck. The damage that was done to my car was total loss. State Farm did a great job ! I got my money to purchase another vehicle in a timely matter. They wasted no time getting my settlement to me. Thank you Ms. Erica and all who helped getting the job done. He are pictures of my old car and my new car. Thank you State. Farm."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Edna Brown

October 7, 2024

5  out of  5
rating by Edna Brown
"She was very helpful in assisting me with the information I need for canceling my insurance 💕"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Oscar Martinez

October 7, 2024

5  out of  5
rating by Oscar Martinez
"I have been with State Farm for years. Janis at Scott’s office has always treated me like family. They have great customer service. I highly recommend their services."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Angela Benardfgh hn

September 26, 2024

5  out of  5
rating by Angela Benardfgh hn
"I ABSOLUTELY love my agents @at the Scott Johnson office here in Baton Rouge. Every one there is well versed in the knowledge they provide,whether it's my auto..my personal life insurance or everything with my home insurance. It's ALWAYS A GREAT EXPERIENCE in person or on the phone"
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Robert J Heintz Jr

September 14, 2024

5  out of  5
rating by Robert J Heintz Jr
"I would like to thank Michael at State Farm for a very positive customer service experience. He answered all of my auto insurance questions and was very helpful. He was friendly, personable, knowledgeable, and professional. Thanks again, Michael, for providing great service."
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Jessica Temple

September 13, 2024

5  out of  5
rating by Jessica Temple
"Michael is the best CSR. He’s friendly, genuinely helpful, and even brings along a sense of humor, which can be hard to find in the insurance industry! Keep up the good work; you’re an asset to your agency and the industry."
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Amy Clark

September 13, 2024

5  out of  5
rating by Amy Clark
"Thanks Michael for taking care of my account."
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Salinas M

September 13, 2024

5  out of  5
rating by Salinas M
"Thank you, Michael Clark, for helping me insure my new vehicle. It was a pleasure talking with you. Mauricio"
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Justin H

September 10, 2024

5  out of  5
rating by Justin H
"I had an outstanding phone call with Michael. from the start, Michael was incredibly friendly and professional. He patiently listened to all my questions and provided clear, concise answers. His genuine willingness to help made the entire experience stress-free and informative. I felt valued and well taken care of throughout the conversation. If you need expert insurance advice and top-notch customer service, give Scott's office a call First."
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Sonny Stockstill

September 7, 2024

5  out of  5
rating by Sonny Stockstill
"Without the attentiveness to detail, compassionate customer service, and thorough intellectual knowledge of the services provided, Michael would not have made me feel as securely prepared for what the future may bring for my family and I. They say that a bad customer service experience is usually told to about 10 people, where a good experience is only shared with 1-2 people on average. Michael’s outstanding performance deserves to be told to 20. Thank you Michael! Keep it up!"
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Bridget Bryant

September 6, 2024

5  out of  5
rating by Bridget Bryant
"They’re the absolute best"
We responded:
"Thank you for the review Bridget! We appreciate you and your business! Thank you!"