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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jay Shugart

June 11, 2025

5  out of  5
rating by Jay Shugart
"Working with Scott and Janis Johnson at State Farm has been a game-changer for our family. From day one, they’ve made the insurance process simple and stress-free. Whether it’s home, auto, or life insurance, they take the time to explain everything clearly and make sure we’re fully covered—without overpaying. What really stands out is their personal touch. You’re not just a policy number with them—they remember your name, check in regularly, and truly care about what matters most to you. Their office is always warm and welcoming, and they’re quick to respond whenever we have questions or need to make changes. If you’re looking for insurance agents who are honest, attentive, and incredibly knowledgeable, Scott and Janis Johnson are the team to call. Five stars all the way!"
We responded:
"Hey Jay! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Teresa Shugart

June 11, 2025

5  out of  5
rating by Teresa Shugart
"I can’t say enough great things about Scott and Janis Johnson and their team at State Farm! From the moment I walked into the office, I felt welcomed and taken care of. Scott and Janis were incredibly knowledgeable, patient, and thorough in explaining all my options, helping me choose the right coverage for both my home and auto insurance. They made the entire process smooth and stress-free. It’s rare to find someone who genuinely cares about their clients the way Scott and Janis does. If you’re looking for a reliable, trustworthy insurance agent who goes above and beyond, look no further—Scott and Janis Johnson is the one you want on your side!"
We responded:
"Hey T! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Hannah Essick

June 5, 2025

5  out of  5
rating by Hannah Essick
"I have tried many different places for insurance, but this is by far my favorite!"
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Aaryan Patel

June 5, 2025

5  out of  5
rating by Aaryan Patel
"I really appreciate everyone’s help at Scott’s office! They are always very friendly and efficient!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Victoria Horan

May 19, 2025

5  out of  5
rating by Victoria Horan
"Erika Bond was extremely polite, considerate, and helpful when assisting me with an issue I experienced with my apartment’s insurance validator. Erika responded to all forms of communication in a timely manner, and exceeded my expectations by helping to update my policy within an hour of my original voicemail. She was a great communicator and clearly a natural at working with people! Nobody ever wants to talk to their insurance company, so I was pleasantly surprised at the ease of my experience today."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Christian Hull

May 10, 2025

5  out of  5
rating by Christian Hull
"Good Service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Scott Johnson State Farm. If you ever have any questions or need assistance, we’re here to help!"
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Alisha Douse

May 7, 2025

5  out of  5
rating by Alisha Douse
"My experience was Awesome! The agent was very knowledgeable, great at making sure I understood what coverage I had and what coverages I could benefit from. She was prompt at returning my call and emailed as well the information I needed."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Amy Keller

April 25, 2025

1  out of  5
rating by Amy Keller
"I’m really disappointed with the lack of communication at this State Farm office—and unfortunately, it’s the second one I’ve dealt with that has the same issue. I was told I’d get a call back within a week, but never heard anything. Now I’m having to switch offices for the third time just to try and get the service I need. This has been really frustrating."
We responded:
"We’re sorry to about your experience. Your account notes show that we spoke to you on 4/17/25. We reached out to you on 4/23/25 and 4/25/25, but were unable to reach you. We take your feedback seriously. Thank you"
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Jamie Cazes

April 24, 2025

5  out of  5
rating by Jamie Cazes
"Erika is a great help every year with my Flood Insurance. Very friendly and takes care of business !"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Angele Hollins

April 4, 2025

5  out of  5
rating by Angele Hollins
"I tell you Ms. Debra help me with a process of canceling a total lost vehicle. She also walk me through the process at DMV canceling the tag. You don't see this very often so helpful. I appreciate her pray she keeps the spirit of excellence."
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Carlos Mendoza

March 13, 2025

5  out of  5
rating by Carlos Mendoza
"Working with Erika Bond has always been a fantastic experience. She is always ready to listen to me needs and provide me with the best solution."
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Jerry Leveque

February 21, 2025

5  out of  5
rating by Jerry Leveque
"Deborah was extremely helpful, pleasant, and knowledgeable with helping me get new ins cards for my new car purchase. Thanks for having a great staff."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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LeAnn Maso

February 20, 2025

5  out of  5
rating by LeAnn Maso
"Really great company service provided by really great people."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Becky Davidson

February 6, 2025

5  out of  5
rating by Becky Davidson
"Everyone with Scott Johnson's agency provides first class service. Big shout out to Michael as he has gone above and beyond to help me. He is 1st class in professionalism, knowledge and willingness to take extra steps to assist. Kudos to Scott Johnson for an amazing Team especially Michael as he helped navigate me thru numerous questions and educated me in the process."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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David Landry

February 1, 2025

5  out of  5
rating by David Landry
"Friendly and Professional service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alexander Marquez

January 22, 2025

5  out of  5
rating by Alexander Marquez
"I would like to thanks Mrs Deborah. I wish every time when I call costumer services everyone was like her very helpful and respectful. I really appreciate everything she did for me thank you so much we need more people like you :)"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Krissy Jeffery

January 17, 2025

5  out of  5
rating by Krissy Jeffery
"First I would love to give a special thanks to Ms .Debra who was so awesome she went over and beyond to assist me she was able to answer all of my questions that I had and also was a listening ear …..thank you Ms Debra we need more people like you in the world"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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mson3478

December 12, 2024

5  out of  5
rating by mson3478
"Erika Bond is a God sent. She has always been there to help out in any way she can and has a lovely personality. So happy to be apart of the Scott Johnson family!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jacqueline Williams

December 7, 2024

5  out of  5
rating by Jacqueline Williams
"I am sharing based on the phone call I received . The agent was courteous and very helpful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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nam le nguyen

December 5, 2024

5  out of  5
rating by nam le nguyen
"Good service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amanda Woodward

November 26, 2024

5  out of  5
rating by Amanda Woodward
"Michael is great to work with. Very helpful"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sylvia Hanson

November 16, 2024

5  out of  5
rating by Sylvia Hanson
"I spoke with Erika Bond today about changes to my policy. She was very helpful and went above and beyond to answer my questions and find ways to help me."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Victoria Kelley

October 30, 2024

5  out of  5
rating by Victoria Kelley
"Very helpful and prompt to handle any issues"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kendrick Prejean

October 21, 2024

5  out of  5
rating by Kendrick Prejean
"Great customer service, great insurance rates"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kendra Holliday

October 7, 2024

5  out of  5
rating by Kendra Holliday
"I thank State Farm for taking care of my car wreck. The damage that was done to my car was total loss. State Farm did a great job ! I got my money to purchase another vehicle in a timely matter. They wasted no time getting my settlement to me. Thank you Ms. Erica and all who helped getting the job done. He are pictures of my old car and my new car. Thank you State. Farm."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"